Those Unbelievable Offers!
We all get them – those INCREDIBLY LOW coupon offers to clean your air ducts for $6.99 per vent and FREE Deodorizer! Does this sound too good to be true? If it sounds too good to be true, it probably is.
Many customers have called us while some of these "bait-and-switch" companies were still in their homes asking us if we would be able to offer a second opinion. These customers had succumbed to an enticing offer like, "Whole House Package-$79.00, FREE Deodorizer, Unlimited Vents up to a single furnace."
Several scenarios are repeated over and over. One that we often hear is that these whole house packages actually only pertains to vent or register cleaning with absolutely NO air duct cleaning involved. The coupon misleads you. When the tech is in the home though, he will offer, "But for a nominal additional charge of $1900.00, we can clean all the air ducts too."
Some of these companies claim to have found MOLD, which will then cost an additional $2400 to clean, and yet if you say "No", they will offer to do it for only $1800, or only $900 after you refuse once again. Does that sound like the kind of sales tactic a reputable company uses? Is that the kind of company you would like to do business with?
Some of these companies are NOT licensed by the State of Texas, some of these companies have been issued "Cease & Desist" orders by the State of Texas, some of these companies have had memberships revoked with the Better Business Bureau, some of these companies have frequently changed their names to stay one step ahead of whatever, and the Attorney General's office is currently conducting investigations.
So, what about those INCREDIBLY LOW coupon offers? Do not fall prey to their scams. We recommend that you research any company that you decide to invite into your home. Check credentials, see how long the company has been in business, check the company's history with the BBB, check whether the company is licensed by the State to properly perform the services, inquire whether the company uses employees or subcontractors, find out if the company carries the proper insurances in case a technician steps through your ceiling, and ask if the company warrantees their work.
Choosing the proper company to perform air duct cleaning in your home is essential since you usually will not be able to inspect most of the work upon completion. Do not become a victim! Hire credentialed, reputable companies!
